Nowadays, applications are crucial for businesses, and as competition intensifies, companies seek to ensure the optimal performance of all their applications. This results in an increased workload for IT operation teams, calling for appropriate monitoring solutions, like using services to check website status or application performance.
They were looking for a solution that could help them monitor various aspects, such as end-user experience, transaction conversions, and detecting attacks. Having all this information displayed on a single dashboard would be highly beneficial for teams working on mission-critical tasks for an enterprise.
Application performance can differ between testing and real-time usage, as not all issues may be detected during testing, and real-time usage can uncover different sets of issues. Monitoring application performance through APM can help track its health and identify issues before they affect end-users, reducing downtime and costs. This can give a competitive advantage to a company.
End-user experience
Having a positive user experience is crucial for the success of any organization. If any issues disrupt the user experience and he asks questions like “Is Reddit.com down?”, it can lead to dissatisfaction and negatively affect the business due to unhappy users.
IT operations and application support engineers can collaborate with the right APM solution to enhance the end-user experience. They can gain valuable insights into the application’s performance, allowing them to be more proactive in their work.
Provides insight to developers on codes
The APM tool is useful for developers to understand the performance issues in their application codes. Although testing is done at different stages of development, more is needed to predict real-time issues. With the use of APM, developers can get insight into the quality of their codes and identify performance bottlenecks and failures that may occur.
Single dashboard
Many APM tools are available to monitor app performance and generate a lot of data. A single dashboard can display this data, making it easier to see the overall status. This dashboard is useful for staff working on app performance issues and support.
The dashboard allows different departments to access the needed data according to their roles. This provides a comprehensive view of performance issues across all departments and helps make quick decisions to resolve issues. It also enhances IT performance and availability.
Defending applications against attacks
Even if applications are tested thoroughly and programmed efficiently, there may still be critical vulnerabilities in the code that hackers can exploit. Application performance monitoring can be used to gain valuable visibility, and installing attack detection mechanisms at either the network or application level can safeguard the application against malicious attacks.
In conclusion, an APM tool offers various benefits, such as quickly identifying the factors that can lead to application outages and slowdowns, ensuring that critical business systems meet their service level agreements, presenting a clear picture of application availability, providing insight into the user experience to detect issues before they affect users, tracking slow-performing SQL statements, offering code-level diagnostics, and providing analytics to diagnose and resolve problems quickly.